Get In Touch
Contact Us
We'd love to hear from you. Reach out for reservations, inquiries, or just to say hello!
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Find Us
Get DirectionsBusiness Hours
Frequently Asked Questions
Quick answers to common questions about your stay
What are the check-in and check-out times?
Check-in is available from 3:00 PM onwards. Check-out is until 11:00 AM. Early check-in or late check-out may be available upon request.
Is airport transfer available?
Yes, we offer airport transfer services to and from Cap-Haitien International Airport (CAP). Please contact us in advance to arrange.
Do you have parking facilities?
Yes, we provide free secure on-site parking for all our guests.
Is WiFi available?
Yes, complimentary high-speed WiFi is available throughout the hotel.
What payment methods do you accept?
We accept cash (USD and HTG) and major credit cards. Payment is collected at check-in.
Can I cancel my reservation?
Free cancellation is available up to 48 hours before check-in. Cancellations within 48 hours will be charged for the first night.
Ready to Book Your Stay?
Experience authentic Haitian hospitality at Preloune Hotel. Book directly with us for the best rates and personalized service.